300 ph Privacy Policy

When you register an account on the 300 ph platform, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect identity verification documents such as a government-issued ID when required to comply with Philippine anti-money laundering regulations. During your use of the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs. This technical data helps us detect suspicious access, prevent fraud, and ensure the platform runs smoothly for all Filipino players. We may also collect information about your gameplay activity, transaction history, and communication preferences to personalise your experience and improve our services.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data. All data collection is limited to what is necessary for the operation of the 300 ph platform and compliance with applicable Philippine laws and regulations.

The personal data we collect is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Transaction data is used to process payments accurately, investigate disputes, and maintain financial records as required by Philippine law. Your gameplay activity data helps us identify responsible gaming concerns and provide appropriate support tools where needed. We may use aggregated, anonymised data for internal analytics to improve platform performance, but this data cannot be used to identify individual players.

We will never use your personal data to make automated decisions that significantly affect your rights without providing you an opportunity to request human review. If you have opted in to receive promotional communications, we may use your contact details to send relevant offers — you can withdraw this consent at any time by contacting our support team.

300 ph does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We share data only where it is strictly necessary: with payment processors to complete your PHP transactions, with identity verification providers to fulfil our regulatory obligations, and with game content providers where required to deliver the gaming experience. All third-party partners who handle your data are contractually required to maintain appropriate security standards and to use your information only for the specific purpose for which it was shared. We may also disclose personal data to Philippine government authorities, law enforcement agencies, or regulatory bodies when required to do so by law or valid legal process. In the event that 300 ph undergoes a business restructure or acquisition, player data may be transferred as part of that process, and affected players will be notified in advance.

We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 300 ph platform is encrypted using TLS (Transport Layer Security) protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are trained in data protection best practices. We conduct regular security reviews and vulnerability assessments to maintain the integrity of our systems. While we take every reasonable precaution, no online platform can guarantee absolute security — if you suspect any unauthorised access to your account, please contact our support team immediately and change your password without delay.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Financial transaction records are typically retained for a minimum of five years in line with anti-money laundering requirements. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, except where retention is required by law. Identity verification documents are retained for the period mandated by applicable regulations and then securely deleted. You may request confirmation of the retention period applicable to your specific data by contacting our support team at the email address provided in the footer of this page.

As a player on the 300 ph platform, you have the right to access the personal data we hold about you and to request a copy of that data in a portable format. You may request correction of any inaccurate or incomplete information held in your account at any time. You have the right to request deletion of your personal data, subject to our legal retention obligations, and to object to or restrict certain types of processing. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact our support team using the email address listed in the footer — we aim to respond to all data rights requests within 30 days.

The 300 ph platform uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled. We do not use third-party advertising cookies or tracking pixels that share your data with external marketing networks. Analytics cookies, where used, collect only anonymised and aggregated data to help us understand how players navigate the platform so we can improve the experience. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to log in or use certain platform features. For more information about how we use cookies, please contact our support team.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. Continued use of the 300 ph platform after any changes have been published constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. If you have any questions about this Privacy Policy or how your personal data is used, please visit our FAQ page or reach out to our support team directly.